Privacy Policy

At Wellness en Pointe Collective we recognise the importance of protecting your privacy, in line with our legal responsibilities. This notice is to advise you how we use any personal information you share with us, via our website. Your continued use of this site signifies your assent to this Privacy Notice and Policy.

Personal information we collect
We collect your personal information when you enter your details on forms on our website, when you contact us (in writing, by post, email, or by phone). We use your personal information only to send you the information or products you have requested from our company.

Purchases of services or products
When you purchase a service or product via this website, we will use the data supplied to fulfil your order.

Why we collect your personal information
We collect your personal information to:
• provide you with products and services that you may request from us
• check your identity to protect security and prevent fraud, when you use our services
• improve and develop our services
• meet our legal obligations

Storing your bank and payment card details
We do not hold any bank payment card details, these are held securely by our nominated payment partners.

Who we share your personal information with – third parties
Your personal information is only used by Wellness en Pointe Collective for the purpose(s) detailed above.

We will share your personal information with authorities, (including the police, law enforcement agencies, credit reference and fraud prevention agencies and select other bodies), for:

• prevention and detection of crime
• the prevention of fraud against Sing to Thrive, third parties or customers,
• to prevent money laundering
• for identity verification
• for the purpose of legal proceedings

We do not sell your personal information to any other third party, for any reason whatsoever. We do not use automated call services and we do not record telephone calls for training, or other purposes.

How we keep your personal information secure
Wellness en Pointe Collective is committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.

How we keep your personal information accurate
Wellness en Pointe Collective will ensure that your personal information is kept accurate and up to date as far as is reasonably possible. We encourage you to advise of any changes to your information. Where you have opted-in to receive news, periodic offers, or promotional email marketing, we will use only relevant personal information to contact you.


Updating your preferences
If you no longer wish to receive communications from Wellness en Pointe Collective please use ‘Unsubscribe’ link available at the bottom of each email or by emailing us at: info@wellnessenpointecollective.com quoting ‘please unsubscribe me’ in the subject line.

Requesting a copy of your personal information
If you wish to request, amend, delete or move details of personal information held on systems and stored by Wellness en Pointe Collective please contact us at info@wellnessenpointecollective.com and  we will honour these requests within at least one month of receiving them. 

Where we collect your personal information from

Wellness en Pointe Colective collects your personal information directly from you when you complete a form on our website, order a product or service, attend a workshop or sign-up to receive a free-gift or promotional offer.

Transferring personal information outside of Australia
Wellness en Pointe Collective may need to transfer your personal information to third parties located outside of Australia.  If we do, we will ensure that information is protected to a level which meets the requirements of Australian law.

Data Controller
The data controller responsible for our website is Wellness en Pointe Collective.

Links to third party websites
Our website, emails and social media pages may contain links to websites operated by third parties. Wellness en Pointe Collective is not responsible for privacy notices, policies, services offered, or other site content displayed on third party websites.

Changes to our Privacy Notice and Policy
We review our privacy notice and policy regularly and will display the current version on this webpage. Last updated June 2023.

How to contact us

If you have any questions about how Wellness en Pointe Collective is using your personal information, please email info@wellnessenpointecollective.com

Last updated: 10 June 2023